Services


 

Compliance

general compliance package

This package is customized to what your business needs when it comes to state shipping. From direct shippers permits to wholesale, along with TTB and Federal filings.

  • California Reporting

  • DTC filings and renewals

  • Wholesale Filings

  • Grape Crushers report

  • Sales and Use Tax Reporting

Advanced Compliance package

Expanding on the General Compliance Package, WCC will also liaison with your fulfillment center and 3rd party shipper. We will also maintain your wine database and your POS system.

General Compliance Package plus:

  • Maintain ShipCompliant

    • Barcoding

    • Import/Export Management

    • Inventory Management

    • Order Management

    • Purchasing

    • Returns Management

    • Shipping Management

  • Inventory Compliance

  • Liaison with fulfillment center

  • Liaison with 3rd party shipper (with the understanding that 3rd party shipping is NOT compliant)

  • Trademark Surveillance (work with specialists and ensure everything is filed on time)

 compliance audits

Yearly compliance Audits for businesses who conduct compliance in house and would like a yearly overview.

 

 

Bookkeeping and Accounting.

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  • Accounts Receivable

  • Accounts Payable

  • Payroll, wage and hour practices (time off, timecards, compensation records, leave of absence paperwork)

 

 

Human Resources

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  • Plan and execute special events

    • Maintain RSVP list

    • Liaison with vendors

    • Help staff and manage event

  • Client Services

    • Maintain records

    • Wine club programs

    • Will call

    • Automatic and custom shipments

    • Customer Support including website chat

  • Sales Training

  • Maintain and create loyalty programs

  • Concierge services to VIP club members

    • Fulfill special requests

    • Assisting with visits to Napa/Sonoma (restaurant reservations, private tastings, childcare, transportation and other entertainment and activities)